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Student Success Guide

Using Mail@UALR

Student e-mail accounts are created within 24 hours of class registration and are an official means of communication with students. Important university-related information will be sent to individual e-mail accounts. Students are responsible for regularly reading e-mail messages. Types of communication include but are not limited to financial aid information, inclement weather closings, e-bills and payments deadlines, registration information and library notices. The UALR E-Mail System can be accessed at http://mail.ualr.edu/. Therefore you are encouraged to check your UALR e-mail account regularly.

You can also view the Mail@UALR visual tutorial.

Logging In

To use Mail@UALR, first need to login to your mailbox.

Open your web browser and go to http://mail.ualr.edu/

You'll be greeted by the Mail@UALR logo and two entry forms. The first, Username, is where you will type your username. This is usually your first initial, middle initial, and last name. Your username is all lowercase. For example, John A. Doe's username would be jadoe.

If you are having trouble with your username, simply type your name into the UALR User Lookup form. Your username will be all the characters to the left of the @ sign.

Below the Username entry is Password. If you have never logged into Mail@UALR, your password is your Social Security Number. You can change your password after logging into Mail@UALR by going to the Options area and clicking on Password.

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Opening an E-Mail Message

To open an e-mail message in your inbox, simply click on its subject.

You can return to your inbox at any time by clicking the Inbox button on the toolbar at the top of the window.

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Sending an E-Mail Message

To create a new e-mail message, click on the Compose button on the toolbar at the top of the window. A new window will open.

This new window is where you will type your e-mail message. In the Add Recipient entry form, type the e-mail address of the person you wish to send the e-mail to. Click Add. This adds them to the list of recipients. If you want to send the e-mail to more than one person, simply type another e-mail address in the Add Recipient box and click Add again.

The next line contains the Subject entry form. Type a brief description of your e-mail message in this box so that your recipient knows what the e-mail is about.

The large entry form is the body of your e-mail. This is where you type your actual message. When you've finished your message, click the Send button on the toolbar at the top of the window. You will be returned to Mail@UALR.

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Viewing Attachments

If you receive an e-mail with an attached file, it will be marked with a paper clip icon. To view the attachment, open the e-mail message. The attached file will be listed directly above the body of the message. Simply click on the attachment filename to view it.

Note: Please be advised the application that the attachment was created to use must be installed to your computer prior to opening the attachment. You could receive an error message stating that the attachment cannot be opened due to the needed application not being available.

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Adding Attachments

If you wish to add an attached file to an e-mail message, click the Compose button on the toolbar at the top of the Mail@UALR window.

Note: There is a 4MB limit on the size of the attachment for a single email.

Create your e-mail message.

When you are ready to add an attached file, click the Attach button on the toolbar at the top of the window. A small box will appear.

Click the Browse button. This will open a file browser view of your computer. Locate the file you wish to add. Select it and click Open. This will close the file view. Now click Add to add the file to the e-mail message. The window will close and return you to your message.

If the file has been successfully attached, you will see it listed above the Subject entry form. Click Remove if you made a mistake and wish to remove it from the e-mail.

When you have successfully attached your file, click the Send button to send the e-mail and attached file.

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For More Information

For detailed information on every aspect of Mail@UALR, visit the Help File.

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