Tech Support
Faculty Support
STaR
501 569-8954
star@ualr.edu
Faculty are welcome to contact STaR regarding student technology issues. Please do not have students contact STaR for assistance!
Faculty support for
- WebCT: logon, tools, training, troubleshooting
- other technologies such as Powerpoint, Respondus, etc.
- accessibility
- developing an online course (web-enhanced or web-based)
- converting materials for online use
- creating multimedia presentations
Faculty and Student Support
Computing Services Helpdesk
501 569-8720
exfuentes@ualr.edu
Faculty and student support for
- WebCT: logging in, or reporting the server down
- acquiring a UALR email username and T number
- email problems
- wireless laptop configuration
- hardware setup and troubleshooting
- computer networking issues
Extended Programs Helpdesk
501 569-3116
or
877-270-7838
jtdodson@ualr.edu
Faculty and student support for
- web-based (totally online) classes
- tele-courses, off campus courses, Saturday classes
- registration and eUpdates in BANNER
- WebCT logon
- communications with totally online students
- evaluations of totally online courses
Scholarly Technology and Resources
Dickinson Hall, Room 105
501.569.8954
star@ualr.edu
