Objective

To find an entry-level position requiring skills in written communication or in a computer related environment.

Education

University of Arkansas at Little Rock
College of Rhetoric and Writing
College of Information Science and Systems Engineering
Majors: Computer Science and Professional and Technical Writing
Expected Graduation Date: December of 2004
Present Grade Point Average: 3.0 (of 4.0)

Qualifications

• Twenty-eight hours course work in computer programming
• 1 year experience in general website maintenance
• Twenty-seven hours course work in technical writing
• 8 years experience working in an office environment
• Excellent written and verbal communication skills
• Excellent customer service skills
• Ability to work in a team oriented atmosphere
• Ability to work with office machinery (e.g. fax machines, copiers, printers, credit card machines)

Employment

Part-time employer, Clarklift, Little Rock, AR
June 1995 – August 1995

• Performed data entry
• Assisted with clerical duties (i.e. faxing, filing, copying)

Part-time Secretary II, Arkansas Game & Fish Commission, Little Rock, AR
December 1995 – June 2003

• Maintained and monitored webmaster e-mail
• Provided customer service
• Researched and delegated mail outs
• Responded in writing to letters of inquiry
• Answered phones and provided answers regarding hunting, fishing, and boating
• Assisted at the agency multi-line switchboard when receptionist was not available
• Helped in the production of the Arkansas Game & Fish fishing report
• Performed clerical duties as assigned

Lab Aide, University of Arkansas at Little Rock: Computer Science Department
June 2001 – August 2001

• Replaced damaged hardware with new hardware on lab computers
• Installed software on lab computers
• Responsible for closing and opening the lab for students

Writing tutor, University of Arkansas at Little Rock: Rhetoric and Writing Department
(The Cyberspace Project - www.ualr.edu/%7Ecyberspace/)
August 2002 – present

• Serve as an online writing tutor for junior high, high school, and community college students

Direct Web Advertising, Little Rock, AR
October 2002 – present

• Responsible for keeping several websites updated with current information
• Responsible for creating images in Photoshop
• Field client phone calls and assist clients with questions or concerns about their website
• Meet with clients to determine their website needs

Computer Skills

• Languages – C++ (medium), Java (fair), Cobol (fair to medium), Lisp (fair), Assembly Language (fair), SQL (fair), HTML (fair to medium), ASP (fair), XML (fair), CGI (fair)
• Programs – Microsoft Word 95 – XP (medium to excellent), Microsoft
  Outlook (medium to excellent), Adobe Photoshop 5.0, 7.0 (fair to medium), Microsoft Power Point (medium), Dreamweaver (fair to medium), VP-ASP (fair)
• Systems – Windows 95/98/2000/XP (medium to excellent), Vax (fair), Linux Mandrake (fair), DOS (fair)

Additional Information

• Tuition 100% self-financed
• Did volunteer work for a local political campaign, 2000
• Did volunteer work for the Arkansas Game & Fish Foundation, 2002

References

Available upon request.