University of Arkansas at Little Rock

Conflict management and mediation skills are important…

…in any profession that involves working with people.  Educators, social workers, human resource professionals, health care professionals, and leaders in public, private, nonprofit, and religious organizations are among those whose responsibilities include managing conflict

Conflict mediators assist individuals and groups in reaching agreements in cases ranging from employee grievances to child custody agreements. Many courts are beginning to refer difficult cases to mediation before they are litigated. Businesses are realizing cost savings and achieving better team working environments through the use of internal dispute resolution processes. Schools are using programs from peer mediation training for students to parent and community education efforts to reduce conflict.

Whether you are interested in a career…

…in conflict mediation, or you feel that conflict mediation skills would enhance your effectiveness in your current career, this graduate certificate program may be for you. Offered in flexible weekend formats, you can complete the program in a year, or you can take longer by taking a class at a time. Electives allow you to tailor your program to various interest areas like school mediation, business dispute resolution programs, or family mediation.

Graduate Certificates…

…which generally require around one-half as many hours as a master’s degree, are one of the fastest growing components of graduate education. They provide the opportunity to specialize in a particular subject area through a shorter, more focused program of study.