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Rhetoric 3316.06 Writing for the Workplace
Course Requirements/Policies Fall 2001

Class Location/Times/Days: SUA 106C 4:30-5:45 MW

Professor: Cindy Nahrwold <canahrwold@ualr.edu>
Office: SUB 100-B, phone 569-3316
Office Hours: 3:15-4:15 MW, 3:15-4:30 TR, and by appointment

Note: This course is "housed" in the Department of Rhetoric and Writing, which offers a B.A. in professional and Technical Writing and an M.A. in Technical and Expository Writing.

Required Textbook:
Technical Communication, 5th ed., by Rebecca Burnett (2001)

Recommended Textbooks:
The Business Writer's Handbook, 6th ed., by Alred, Brusaw, and Oliu (2000)-strongly recommended

Online!: A Reference Guide to Using Internet Sources, Harnack and Kleppinger (2000)-also available at the following URL: <http://www.bedfordstmartins.com/online/citex.html>

The style manual/style sheet for your field (MLA, APA, CBE, ACS, IEEE, etc.)-again, strongly recommended. You need to learn to "talk the talk" of your discipline.

A desk-size collegiate dictionary

Additional Supplies:
High-density 3.5" diskettes

Prerequisites:
To be enrolled in Rhetoric 3316, you must have successfully completed Rhetoric 1312 or its equivalent.

General Description:
Rhetoric 3316 studies and practices "workplace communication required of professionals who write as part of their jobs. Emphasis on developing a sense of audience and purpose, writing in teams, and learning problem-solving strategies. Intensive practice writing workplace documents such as memos, letters, e-mail, resumes, and reports" (UALR Undergraduate Catalog 2001-2002 132).

Section Description:
This course is an introduction to the types of written and oral communication that professionals use in both academic and workplace settings. In-class activities/workshops and lengthier major projects will familiarize you with the writing styles, organizations, and formats of various documents.

In other words, Rhetoric 3316 will help you prepare for the special demands of workplace communication. We'll do a lot of writing, become better constructive critics of other people's work, and learn to plan, research, and write effectively and efficiently.

This course is intended to make you a better writer. Like any writing (or skill development) course, what you get out of it is in large measure dependent on what you put in. I can't force you to pay attention, read carefully, or put the necessary amount of time and energy into assignments; I can only try to persuade you to do so (and I certainly shall).

Class Structure:
You'll read, discuss, and write, and I'll provide background information through informal lecture. Informal and more formal writing assignments as well as oral presentations will help you integrate, synthesize, and present material.

Collaboration with another writer in this course is always an option (except for the application portfolio); in fact, it's encouraged. In the workplace, you'll be expected to know how to work (and work well) with others on projects of all sorts. If two (or more) of you work together, put all names on the text.

Since this is a workshop class, participation is important. Feel free to bring samples of interesting writing to class to share. Talk in class about what you're learning. Take an active role, and your grade will take care of itself. The word "workshop" is meant to suggest that we'll work together. Rarely will I talk "at" you for the entire period. This class is meant to be a place where we can work together, a place where you can find others who are genuinely interested in your work and willing to give it close (and constructive) criticism.

Note: All cell phones, beepers, pagers, and wristwatch alarms must be turned off during class.

Quizzes:
Four brief quizzes will be given during the semester, based on reading assignments. Your lowest quiz grade will be dropped at the end of the semester. These quizzes will be given at the beginning of class periods, designed to launch class discussions.

Computers:
All of our class meetings will be held in the Rhetoric and Writing Department's computer classroom. Although I don't require a certain level of computer knowledge, I do assume a basic familiarity with personal computers (e.g., word processing programs, keyboarding, etc.) and a willingness to not only learn more but to also help your classmates-and me-learn more.

All writing is to be word-processed and laser/inkjet printed on high-quality paper. Remember to back up all of your work, and plan ahead if you'll be using other on-campus computer facilities; mechanical difficulties and long waiting lines only get worse as the semester progresses. These problems won't suffice as excuses for late work.

Assignment Format:
The format requirements for each assignment depend on what kind of document you're composing. As a rule, use plenty of white space, ample margins, and boldface, italics, headings, typeface, and other devices to highlight the organization of your texts. If you're unsure about format, prepare drafts of assignments double-spaced, left-justified, 12-point type, with 1-inch margins; we'll discuss format issues during peer response-and throughout the semester.

The work you submit should look and be as professional as you can make it. If you should catch an error at the last minute, please don't submit the work as is; make your handwritten correction(s) neatly and call my attention to it/them with a Post-It note.

Office Hours:
You can either schedule an appointment or drop in. Your having specific issues you want to work on (e.g., talking over ideas for a paper, reviewing a rough outline, planning research, revising a draft, etc.) will help make our time together more productive. I also suggest that you bring your work on disk-or at the very least, bring a disk-so that we can work on screen. If my office hours conflict with your class or work schedule, I'll try my utmost to meet with you at different times. You have my office phone number and e-mail address, so you should always be able to reach me or get a message to me. And I will always reply. But you have to make the effort.

Students with Disabilities:
It's the policy of UALR to accommodate students with disabilities, in accordance with federal and state law. Any student with a disability who needs accommodation-for example, in seating placement or in arrangements for examinations-should inform me at the beginning of the course. The chair of the department offering this course (Dr. Richard C. Raymond) is also available to assist with accommodations. Students with disabilities are also encouraged to contact the Office of Disability Support Services, which is located in the Donaghey Student Center, Room 103, phone 569-3143.

Attendance:
Regular attendance is required in this class and will be considered in your final grade. If you, for any reason, miss two consecutive class meetings or three class meetings before the last day to drop an individual course, I'll ask you to drop. Missing more than three classes over the course of the entire semester will result in points being subtracted from your final point total for each class missed over three. Late arrival may be counted as an absence, and missed quizzes or other in-class assignments can't be made up. As in the workplace, absences and tardiness can lead to loss of employment.

Incompletes:
An incomplete may be given ONLY if you've passed the first half of the course and are unable to successfully complete the course because of a documented illness or family crisis that I believe genuinely prevents you from finishing the course. You'll have 90 days from the end of the semester to complete your work and submit it to me.

Late Work:
Keeping deadlines is an important part of a professional writer's life. Each assignment will have a specific due day. Your work is to be on time, all the time. In other words, late work won't be accepted-unless prior arrangements have been made, which involves your (1) contacting me before the assignment is due by means of formal memo (either hard or electronic copy), explaining the reason for the delay, and (2) your proposing in the memo a reasonable deadline (no more than one week), which you then keep. The memo stands as a contract between you and me. Failure to keep this new deadline breaks the contract, and I won't accept your work. Use this option no more than once during the semester. Oral presentations and other forms of in-class work (e.g., quizzes, completed drafts for peer response) are obviously excluded from this option; they're always due on the assigned date.

Here's an example of an e-mail memo I received last fall semester:

From: <The-bug-reaper@aol.com>
To: <canahrwold@ualr.edu>
Sent: Wednesday, October 04, 2000 7:03 PM
Subject: Request for Deadline Extension

I will not be attending class Monday, October 9, due to medical tests. As mentioned in our course policies, I would like to use my one late work option for the Field Interview Report and turn it in on Wednesday, October 11.

Considering the circumstances, I feel this would be the safest way to ensure my report is handed in. I also understand this memo stands as a contract, and my report is due no later than class time on Wednesday, October 11.

Thank you so much for allowing students to have one chance to miss a deadline. In my case this is invaluable. If you have any questions, you can reach me at 123-4567 or e-mail me at <The-bug-reaper@aol.com>.

I provide you with this example not to have you copy it (please don't!) but to give you a sense of what you need to say and how you should say it.

Plagiarism and Academic Dishonesty:
Plagiarism, which is dishonest and illegal, will cause you to fail this course. Always turn in original work and be careful to cite sources for information derived from other writers, whether in hard or electronic form. Even paraphrased text must credit the original author. You're held accountable for furnishing upon request all sources and preliminary work (i.e., notes, rough drafts, etc.). If you can't produce these materials upon request, you can't receive a satisfactory evaluation on the assignment. Please ask if you have questions. As a member of the academic community, you have the ethical obligation to understand plagiarism and to be as honest as you can about using another person's writing or ideas. Consult The Business Writer's Handbook, Online!, and/or the UALR Student Handbook for further information on plagiarism.

Grades:
In order to earn a passing grade in Rhetoric 3316, you must attend, participate, and successfully complete all assignments. This course is about communicating, so if you have problems relating to assignments, attendance, health, or any other class-related factor, please talk to me. If I don't know you have a problem, I can't help you with it. Your final grade for the course will be mathematically computed from the point total for all evaluated assignments:

+ quizzes
+ assignments
- incomplete, untyped drafts for peer response
- absences/late arrival over three during the course of the semester

A: 90-100%
B: 80-89%
C: 70-79%
D: 60-69%
F: Below 60%

You may find it helpful to keep track of your class performance on the attached "Final Grade Breakdown."

Brief Overview of Assignments:
In addition to readings, quizzes, and in-class work, you'll complete the following assignments. You'll receive more information about each of these in class.

1) Field Interview: Proposal memo, Report in memo report format, Oral report, Thank-you letter
Arrange to interview a professional at a site where you envision yourself working in the future. (I prefer that this site be located off campus.) After submitting a proposal memo to me and getting approval, you'll conduct an interview with that individual and present your findings in two ways: an oral report to the class and a written memo report to me. You'll then send a revised version of an evaluated thank-you letter to your interview subject. "Work smarter, not harder" by thinking ahead to the Group Research Project assignment and make the knowledge gained through your interview do "double duty."

2) Group Research Project: Proposal memo, Progress report, Individual progress report (e-mail), Oral presentation, Formal report

Choose one of the following:
  • Instructions
  • Feasibility study (a.k.a. recommendation report, feasibility report)
  • Proposal

You are to work in teams for this project and to develop appropriate visuals for your oral class presentation and for your written report. (Note: Keep track of the sources you consult and/or cite so that you can include them on a "References" [or "Work Cited" or "Works Consulted"] page at the back of your report.)

To help you choose,
  • Review your field interview report to see if your interview subject mentioned any of these types of writing.
  • Think about what types of writing you've worked on; for example, if you've already done instructions for a class assignment or as part of your job, choose to work on one of the other two options.
  • Form your team; then, with your group members, decide on the project type you'll work on.

3) Application Portfolio:
It's a good idea to begin creating your portfolio as soon as possible. Your portfolio should include a letter of application, resume, list of three (3) references, plus three (3) samples of your professional writing from this class-samples that are revised and edited versions of assignments already completed (and evaluated) earlier this semester. Create a portfolio that's appropriate to your major. Your letter-addressed to a real person for an actual position you're qualified for-should emphasize the communication skills you've developed in this class. Refer to specific skills learned/honed and specific documents you've prepared during the course of this semester.

Depending upon your situation, the position you apply for may be a full-time job announced at Counseling and Career Planning Services (CCPS) or in a newspaper, trade magazine, or website (e.g., <http://www.monster.com>; an internship offered by your department or announced on a website (e.g., <http://www.rsinternships.com>); or a coop offered through CCPS.